If these techniques don't assist, make sure you Call our support at: [electronic mail guarded] or use this website link. We will get back again to you without delay.
Pick the recipient’s tackle and enter your credit or debit card information. Be sure to be mindful and double-Check out it.
After we exchange your money, They are going to be sent for your payout deal with. While sending is in development, your exchange’s status will change to ‘Sending for you’.
DDoS attacks. Sadly, these kinds of troubles come about every now and then, but we have been normally happy that can assist you and resolve any challenges;
If these techniques tend not to assistance, you should contact our assist at: [e mail protected] or use this backlink. We will get back again to you personally at the earliest opportunity.
If these steps do not support, be sure to Get in touch with our assist at: [e mail guarded] or use this connection. We will get back for you as quickly as possible.
In this type of scenario, you should Get hold of our assistance staff at [e-mail protected]. We are going to do our greatest to refund you inside 24 hours. Nonetheless, we need to alert you that in a few incredibly rare situations there might be no chance of receiving the funds back again.
In the event a shopper submits a Phony list of paperwork, the KYC/AML procedure is considered failed as well as deposited funds are then refunded to the deal with (or addresses) the deposit was comprised of, subtracting the community expenses, in just 24 hours.
All of that’s left now could be look ahead to your exchange to finish. When we get your deposit and it truly is verified, the position bar will change from ‘Confirming’ to ‘Exchanging’.
We're going to look forward to ChangeNow exchange your deposit for approximately 24 several hours Should you have picked out a typical-amount exchange, after which our technique won't be capable to recognize it. If You can not come up with a deposit in this era, produce a new exchange.
When you didn’t deliver any funds however, there is not any should terminate the transaction, you can simply make a new one particular
The simplest way to prevent it's to split your cash: make sure you you should definitely did it ahead of arranging a transaction.
If you want to exchange money at a set amount mode, the waiting time for your deposit is twenty minutes. Remember to be attentive and send out funds straight away following developing an exchange.
ChangeNOW is partnered that has a KYC service provider called SumSub. In an effort to Obtain your id confirmed, you will be supplied to comply with SumSub’s link (It'll be beneath the Verify button) and complete the verification via a comfortable and smooth UI.